NoWax Ear Care is committed to protecting and preserving the privacy of visitors to our website or communicating electronically with us.
This policy is to inform you about what data we collect, and how we collect and process it. It also informs you of your rights regarding the personal data we may hold about you and how to contact us if you have any concerns about this.
When we refer to NoWax Ear Care (or “we”, or “our” or “us”) we are referring to Nicholas Gray, trading as NoWax Ear Care.
For the purpose of the Data Protection Act 1998, the data controller in respect of any personal data that you submit to us is Nicholas Gray, 19 Howard Court, North Shields, Tyne and Wear, NE30 1NZ
We obtain personal data only directly; for example, directly from our customers when they engage with us for goods and/or services, and directly from our suppliers and other business partners in the course of normal commercial interactions to procure goods and services from them.
In running and operating this website we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below.
Personal data that we collect from you directly is used only in the course of delivering goods and services to you. We will only collect data from you that is relevant to the service, or the goods, being delivered. This may include, but is not limited to, some or all of the following:
We take extra special care to protect your health data. It is protected internally and only staff and employees of NoWax Ear Care that have a valid reason to see your health data can do so. Except for data processed within our Customer Management Systems we do not share your data with any external third parties, unless there is a medical requirement to consult with another medical professional, in which case you would be informed and your data would be shared and handled securely at all times. We consider that the additional condition that enables us to process your health data, as set out in Article 9 of the GDPR, is the provision of aural health care (diagnosis and treatment) that we deliver to you. The supervisory body for these services is the HCPC (http://www.hcpc-uk.co.uk).
Suppliers and other business partners
We process contact details for individuals who work for our suppliers and other business partners. Typically, such data will comprise of name, email, telephone number(s) (direct dial and mobile) and business address. We use this data in order to procure goods and services and to fulfil our contractual obligations entered into and also on the basis of legitimate interest in the normal course of business. Where an individual is in business as a sole-trader we may also hold details of their bank account, which we use solely for the purpose of making payment for their goods and services supplied.
We will add your name, email address and postal address to our mailing list unless you tell us not to (see ‘Access to Information’ below).
It is possible to view NoWax Ear Care website without providing any personal details. However, without registering your details you may not be able to use some of the service.
A cookie is a small text file that is placed on your computer or mobile device when you visit a website. Some of these are persistent cookies (they remain on your hard drive for an extended period of time) and some are session ID cookies (they expire when you close your browser).
Cookies allow us to monitor usage of the service, improve the Service’s usability and to personalise the content for you.
We use a small number of cookies on our website for the purposes of using analytics software to record aggregate statistical information about the traffic we get on our website and how visitors make use of the website. The cookies we use do not contain any personal information about you. We do not use any third-party cookies to profile your internet use or target advertising to you.
The information we collect is used for our own use in developing our website. In addition, we may use your information in the following ways:
If you are an existing customer, we may contact you with information about goods and services similar to those that you have expressed an interest in previously. If you are a new customer, we will only contact you when you have provided consent and, only by those means you provided consent for .If you do not want us to use your data for our or third parties use you may opt out from receiving such marketing communications at any time by notifying us in writing or by email.
Click here for details:.
Appropriate security measures will be adopted to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, the transmission of information via the internet is not completely secure and therefore, we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk
We may disclose your personal information:
Your information will only be held for a reasonable period having regard to the purpose for which it was collected or as long as the law requires or permits. Thereafter we will only retain your data if we have a continuing legal requirement to do so. You also have the right, under UK Data Protection legislation, to formally request that you wish your data to be removed from our systems (see the end of this notice for further details).
We reserve the right to ask you for proof of your identity and to charge you a fee of ten pounds (£10) to meet our administrative costs in granting any data access request you make.
NoWax Ear Care, 19 Howard Court, North Shields, Tyne and Wear, NE30 1NZ
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please leave the site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
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